Effective Date: March 11, 2025
We respect the privacy of individuals who visit our website, purchase products, create accounts, communicate with our team, participate in available programs, or otherwise interact with our digital services. This Privacy Policy explains the types of information that may be collected through these interactions, the purposes for which information may be used, the situations in which it may be disclosed, and the measures we take to help protect personal information. It also describes certain choices and rights that may be available to individuals depending on where they live and the laws that apply to their circumstances.
Personal information may be provided directly by you when you interact with the website or our services. The information collected may vary depending on the activity involved and can include your name, email address, telephone number, account credentials, billing information, shipping details, communication preferences, date of birth, interests, and other information you voluntarily choose to provide. We may also receive information associated with purchases, orders, returns, exchanges, gift cards, customer accounts, loyalty programs, rewards, promotional activities, surveys, contests, events, and other interactions. When an order is placed on behalf of another individual, information about the intended recipient may be collected when necessary to process and deliver the purchase.
Information may also be collected when you communicate with our customer service representatives. Available communication methods may include email, telephone calls, online messaging, postal correspondence, social media, or other supported channels. Depending on the circumstances, customer service records may contain your contact information, the nature of your request, details about a product or order, information concerning a reported problem, and records of previous communications. If you voluntarily provide photographs, videos, reviews, comments, contest submissions, promotional materials, or similar content, that information may be processed according to the terms and conditions associated with the activity through which it was submitted.
We may receive information from third parties and external sources in certain circumstances. These sources can include technology providers, business partners, social media platforms, marketing service providers, commercial organizations, and other companies that support our operations. The type of information received from an external source may depend on your relationship with that organization, the permissions you have granted, the privacy settings associated with your account, and the authority under which the third party is permitted to share the information.
Certain technical and usage information may be collected automatically when you browse or interact with the website. This may include an IP address, approximate geographic information, browser type, operating system, device characteristics, device identifiers, language preferences, internet service information, referring pages, pages visited, searches performed, links selected, products viewed, shopping-cart activity, dates and times of access, time spent on particular pages, and other information concerning how the website is used. This information can help us understand website activity, identify technical issues, evaluate performance, and improve the functionality and usability of our digital services.
Information collected through the website and related services may be used for a variety of legitimate business and customer service purposes. These purposes can include processing purchases, completing transactions, managing payments, arranging shipment and delivery, maintaining accounts, responding to inquiries, assisting with returns and exchanges, administering rewards programs, organizing promotional activities, conducting surveys and contests, and supporting events. Information may also be used to troubleshoot technical problems, maintain website security, evaluate customer needs, analyze service performance, improve existing products and services, develop new features, and make the online shopping experience more useful.
Where permitted by applicable law, personal information may be used to send promotional or marketing communications in accordance with the preferences and choices available to the recipient. These communications may include information about products, special offers, newsletters, rewards, events, announcements, and other commercial opportunities. We may also evaluate interactions with marketing communications to understand engagement, measure campaign performance, improve future communications, and determine whether certain information may be more relevant to customer interests.
We may rely on outside companies and professional service providers to perform functions necessary to operate the business. These providers may include payment processors, technology companies, hosting and information technology providers, shipping and fulfillment services, customer service platforms, analytics providers, consultants, auditors, attorneys, professional advisers, and other vendors. Personal information may be provided to these organizations when access is reasonably necessary for them to perform services on our behalf. Information may also be shared with affiliated or related organizations when appropriate to operate services, administer business functions, respond to customer requests, or complete legitimate business activities.
Cookies and related technologies may be used throughout the website. These tools can support essential website functions, maintain shopping-cart information, remember selected preferences, improve performance, understand navigation patterns, and support certain personalization features. Cookies and comparable technologies may also be used in connection with shopping-cart reminder communications where the customer has provided the required consent to receive text messages. Browser settings, device controls, or other available tools may allow users to restrict or manage certain technologies, although limiting these functions may affect the availability or performance of some website features.
Other technical tools, including tracking pixels, web beacons, JavaScript, tags, server logs, and similar technologies, may also be used. These tools can help determine whether particular pages or communications have been viewed, measure engagement, analyze website performance, identify technical problems, and produce statistical information about digital activity. Information generated through these technologies can help us understand how visitors interact with online content and how our services and communications perform.
Third-party analytics, advertising, and measurement providers may collect information about website usage and technical characteristics through these technologies. Depending on the provider and service involved, this information may include IP addresses, approximate location, browser information, device characteristics, advertising identifiers, browsing activity, and interactions with digital content. Such information may be used to measure traffic, assess advertising performance, understand digital behavior, improve online content, support certain personalization functions, and evaluate interactions across websites, applications, and other digital environments.
You may have choices concerning promotional communications and certain privacy technologies. Marketing emails generally contain instructions or mechanisms that allow recipients to stop receiving future promotional messages. Individuals who receive text communications may follow the instructions provided in those messages to modify or discontinue future communications. The controls available to an individual may differ according to location, device, communication method, applicable law, and the services being used.
Some supported privacy preference signals may also be recognized, including Global Privacy Control where applicable. A privacy preference communicated through a particular browser or device may apply only to that environment. Therefore, changing a privacy setting on one device, browser, or account does not necessarily mean that the same preference will automatically apply across all other devices, browsers, or accounts used by the individual.
Personal information may be accessed, used, or disclosed when doing so is required or permitted by applicable law. This can include responding to subpoenas, court orders, regulatory requirements, government requests, legal proceedings, or other valid legal obligations. Information may also be used when reasonably necessary to investigate or prevent fraud, unauthorized activity, security incidents, misuse of the website, violations of applicable policies, or conduct that could affect the rights, property, security, or safety of customers, employees, business partners, or other individuals.
Personal information may also be involved in a corporate transaction or significant change in business operations. If the business participates in a merger, acquisition, financing arrangement, restructuring, bankruptcy, asset sale, transfer, or similar transaction, relevant information may be disclosed to parties involved in evaluating, negotiating, or completing the transaction. Professional advisers such as attorneys, accountants, financial advisers, auditors, lenders, consultants, and other authorized representatives may also receive information when access is reasonably necessary for legitimate transaction-related purposes.
We may create or use aggregated, anonymized, or de-identified information for appropriate business purposes. Information processed in this manner may support statistical analysis, research, planning, reporting, product development, performance evaluation, and other activities where identifying individual customers is not required. Where information has been processed in a manner that qualifies as de-identified under applicable law, we intend to maintain it in that form and generally will not attempt to reverse the process except when permitted or required for purposes related to maintaining, testing, or validating the de-identification process.
We use reasonable administrative, technical, and organizational safeguards intended to help protect personal information against unauthorized access, misuse, alteration, loss, or inappropriate disclosure. Despite these measures, no website, electronic transmission, network, communication method, or storage environment can be guaranteed to be completely secure. Customers should take appropriate precautions when managing passwords, account credentials, and other sensitive information. If you believe that an account or personal information may have been accessed without authorization, please contact us as soon as reasonably possible.
Privacy rights and available choices depend on applicable laws and the individual’s location. In certain jurisdictions, individuals may have rights to request information about personal data collected about them, seek correction of inaccurate information, request deletion of eligible information, obtain certain data in a portable format, or exercise choices concerning specific advertising or information-sharing practices. Residents of some jurisdictions, including California, may have additional privacy rights. We may need to verify the identity or authority of an individual before completing a privacy request in order to help protect personal information from unauthorized disclosure or misuse.
Privacy questions, requests, and concerns may be submitted by email at [email protected]. Written correspondence may be sent to 6295 SAGE AVE, FIRESTONE, CO 80504. Telephone assistance is available at +1 486 236 9867. When submitting a privacy request, providing sufficient information to identify the relevant account, transaction, or issue may help us review and respond to the request appropriately.
This Privacy Policy may be changed periodically as our website, services, technologies, business operations, or legal requirements develop. When revisions are made, an updated version will be posted on the website and the effective date may be changed as appropriate. Visitors and customers are encouraged to review this policy from time to time so they can remain informed about the types of personal information that may be collected, how information may be used or shared, the safeguards applied to it, and the choices that may be available.